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Privacy Policy
Privacy Policy
At Osso Bone Care Chiropractic®, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, shop.osso.com.my.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase.
- Browsing Information: We may collect information about your browsing behavior on our website, such as pages viewed, time spent on the site, and other analytical data.
- Communication: Any communication you have with us via email, phone, or other methods may be stored for customer service purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To fulfill your orders, deliver products, and provide order updates.
- Customer Service: To respond to your inquiries, provide support, and manage returns or warranty claims.
- Marketing: To send you promotional emails, special offers, or information about new products that may interest you. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our online services.
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:
- Service Providers: We may share your information with service providers who assist with order fulfillment, payment processing, and shipping.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
4. Protecting Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission.
5. Your Rights
You have the right to:
- Access Your Information: You can request a copy of the personal information we hold about you.
- Correct Your Information: You can update or correct your personal information at any time.
- Delete Your Information: You can request that we delete your personal information, subject to certain legal or contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can manage your cookie settings through your web browser.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Osso Bone Care Chiropractic® (Bukit Jalil) KL
E-1-3, E-1-3A, and E-1-5,
Tropika Bukit Jalil,
No. 2, Jalan Jalil Perkasa 3,
Bukit Jalil, 57000 Kuala Lumpur.
Email: info@osso.com.my
Phone: 012 8801619 / 03 97690636